FREQUENTLY ASKED QUESTIONS 

STANDARD STOCK ORDERS: (no logo print, no custom work)
– Domestic: 3 or more per sku# and an overall order of at least $150
– International: 12 or more per sku# and an overall order of at least $500

SPECIAL FILL ORDERS: (we will send without our ingredient and shade labels so you can apply your own unique ones) 24 or more per sku

LOGO PRINT: is 144 per package style, 24 per sku (after initial 24, shades should be ordered in multiples of 12).

CUSTOM WORK: (fill into your own packaging, apply custom labels, make a custom color, etc.) begins at 2,000 per sku or bulk (quantity tbd based on product ordered)

Contact your sales rep and let them know! If you do not have a sales rep yet, please provide your information here – http://gator4096.temp.domains/~nexushost/brushesbykaren.com/contact-us/

Please be as descriptive as possible so that we understand your needs and assign the correct sales rep to assist you further.

Wee look forward to working with you!

Unfortunately, no. We ask all clients to take their own photography so everyone remains as unique as possible.

It is your responsibility to comply with US Code of Federal Regulations (CFR) regarding labeling procedures. By placing your order with us, you confirm that products will not be adulterated or misbranded, and upon final processing, labeling, or repacking, such goods will be properly labeled. Detailed information regarding proper labeling can be found here: Code of Federal Regulations 21 (CFR 21 Part 701)

Note: For all orders that are shipped/sold outside of the USA – you are responsible for your own regulatory compliance. We will be happy to work with your third party authorized authorities if needed.

To the best of our knowledge, and based on our ingredient supplier information and our formulation procedures, our “gluten free made products” are gluten free. However, normal operations involve shared kettles and preparation areas that may contain traces of gluten. Plus, as a private label (no-name brand) we are not making this claim on our formulas. As the end retailer, you are responsible for your own testing for this claim. We will be happy to work with your third party authorized authorities if needed.

The Cruelty Free Seal (shown on our site) was acquired by us through the Leaping Bunny program.

To license this seal for your own use – you must contact the Coalition for Consumer Information on Cosmetics yourself, for own license & permission. http://www.leapingbunny.org

Note: They will contact us for verification so you must have already placed a wholesale order with us (we are not able to endorse based only on a sample order).

Yes, however, it is the responsibility the responsibility of the importer (yourself) to comply with all your countries rules and regulations for the importation and sale of these goods. We will be happy to work with your third party authorized authorities if needed. We will disclose limited sensitive data to agency for the sole purpose of enabling agency to complete PIF’s on your behalf & as necessary to ensure compliance with relevant market regulations. We will only release our sensitive data to these approved third parties. Our data is highly confidential & proprietary to BBK, therefore said agency will act as your RP. You are responsible for all dealings & fee’s that are imposed by them.

*Excludes all pencils.

Please inquire about our EU Regulatory Assistance program. Working with our approved agent can greatly help cover some of this expense and speed up the process.

Without certification, the word “organic” should not be on the principal (front) display panel. It can, however, be used to identify specific ingredients that are organically produced on the ingredient list or there can be statement on the back-information panel (i.e.: “All Natural infused with Certified Organic Ingredients”).

No! We will not conduct, commission, or be a party to animal testing nor allow animal testing to be performed by or for submission to regulatory agencies in order to distribute our goods into foreign markets.

All of our Natural and Mineral cosmetics are made in the USA with the exception of all pencils (lip, eye, brow and duo), which are made in China. Our Traditional line of cosmetics (which is being discontinued) is made in Canada. Most brushes are made in the USA, unless otherwise stated. Some specialty brushes (kabukis, minis, brush sets, etc.) and most Disposables and Accessories are imported from overseas.

We are private label so our name must never appear anywhere in your marketing material, advertising nor on the products. You must sell it under your own brand name.

Yes, however, please make yourself familiar with Amazon’s regulations – we cannot guarantee that Amazon will accept the products nor that we could provide all documentation required.  Note: WE DO NOT ALLOW THE SALE OF OUR PRODUCTS ON E-BAY OR SIMILAR ONLINE AUCTIONS.

No, our customers’ information is confidential and not shared.